Culture is a 
catalyst for change.

our process

A formula for high-performing cultures in rapidly evolving life sciences companies.

Built around five interconnected pillars that help life sciences companies build, sustain and scale cultures that drive performance, our approach is grounded in communication best practices, proven change management theories and the latest research on culture.

Uncovering employee insights to
drive behavior change

Aligning fast-moving, visionary
leadership teams

Creating core narratives that build understanding, engagement and
alignment at all levels of the organization

Delivering communications strategies tailored to life sciences employees

Building communication systems
that sustain change

01 Uncovering employee insights  

In life sciences, each team – scientists, regulatory experts, commercial teams – faces unique pressures.

bink helps organizations uncover actionable employee insights to identify cultural and communication barriers and opportunities.  

Employee surveys: Uncovering direct insight from employees to inform decision-making and organizational strategy  

Focus groups and interviews: Investigating and pressure-testing theories through small-group and one-on-one discussions 

Channel audits: Assessing and optimizing internal channels for better access and adoption 

In-depth data analysis: Synthesizing and visualizing people and channel data

Industry benchmarking: Utilizing industry best practices to uncover risks and opportunities


02 Aligning visionary leadership teams

A strong culture requires a clear vision.

Alignment among senior leaders is critical to ensure a unified vision cascades throughout the organization, driving consistent understanding and action at all levels.  

Leadership alignment workshops: Helping leadership teams align on and articulate vision, values, and strategy to drive clarity and consistency 

Executive interviews, coaching and advisory: Guiding leaders in sharpening their messaging, navigating challenges and modeling the culture they want to create 

Stakeholder enablement: Equipping key stakeholders with the tools and language to reinforce and drive culture change


03 Building core narratives that resonate

A strong narrative ties leadership’s vision to individual actions.

It makes the company’s purpose tangible and actionable for employees, mitigating uncertainty, creating emotional connection and building alignment across the organization. bink crafts narratives that bridge the gap between where the organization is today and where it needs to be.

Strategy and culture narrative development: Crafting clear, compelling narratives that connect leadership’s vision to employees’ day-to-day work  

Mission and vision: Defining and articulating a mission and vision that inspire, align and drive action 

Employee Value Proposition: Shaping messaging that conveys what makes a company a great place to work 

Core values, behaviors and competencies: Uncovering core values and using them to guide decision-making and culture 


04 Developing strategies that engage and align

Lasting culture change requires smart communication strategies to build consensus, understanding and alignment around where the organization is heading and why.

bink understands that communication is not simply a means of delivering information – it is a catalyst for transforming how employees think, act and connect with the organization’s goals. 

Comprehensive internal communication strategies: Crafting strategies tailored to priorities, processes and people 

Manager training and enablement: Equipping managers at all levels with the skills and resources to solidify culture 

Strengthening key moments of the employee lifecycle: Exploring and implementing opportunities to reinforce culture at key moments from hiring and onboarding to learning and development 

Content creation and design: Providing hands-on support to craft content and visuals that drive understanding and engagement 


05 Sustaining culture through systems and processes

Lasting culture change requires smart communication strategies to build consensus, understanding and alignment around where the organization is heading and why.

bink understands that communication is not simply a means of delivering information – it is a catalyst for transforming how employees think, act and connect with the organization’s goals. 

Introducing new channels: Supporting the planning and introduction of new channels, from intranets to email platforms 

Channel strategy and governance: Optimizing internal channels to enhance reach, effectiveness and engagement 

Team optimization: Strengthening communication and HR team performance through strategic alignment and efficiency 

Ongoing feedback loops and metrics: Ensuring ongoing improvement and lasting culture change


testimonials

Discover the impact.

Over the past two years, the team has become a key partner providing thoughtful guidance and tangible deliverables on many cultural and change communication programs. On top of a strong expertise, I appreciate their ability to listen and their willingness to go the extra mile on each and every topic.

The bink team understands that culture is a key driver of business performance and the importance of change communication strategies during periods of transformation and of rapid evolution. Our work has been very successful thanks to their ability to balance strategic guidance with hands-on tactical support. The team is also very fun to work with which makes many of our challenges very enjoyable.

Chief HR and communications officer, global pharmaceutical and medical device company

I’ll never forget the day I first met the team at bink, over 15 years ago. They didn’t just listen to my ideas; they understood them and brought them to life in ways that I couldn’t have imagined. Their expertise in change, transformation and innovation made a huge difference, helping me tackle some of the toughest business challenges in biotech.

For me, bink isn’t just a team, they’re the reason my big idea became a reality.

Pharmaceutical talent and development executive

Data is king, and demonstrating the value of our efforts is essential. Bink has been invaluable in shaping our measurement strategy, in turn helping us showcase the true impact of our communications and engagement plans. Their tailored and flexible approach ensures we focus on the data that truly matters—driving insights that elevate both our work and the function as a whole.

Thanks to bink, we now have a measurement strategy that is both nimble and effective in supporting the company’s goals and objectives.

Senior director, commercial communication, global biotech

bink has been an essential partner to our Commercial organization. Their team has invested considerable time in understanding not only our business landscape but also the unique dynamics of our organization.

By leading with a strong data-driven approach, bink has enabled us to execute strategies specifically tailored to our organizational needs. They take a holistic approach to their work, taking time to measure project outcomes and highlighting opportunity areas for us when appropriate to ensure we’re constantly striving to raise the bar when it comes to the employee experience and business performance.

Senior vice president, North America division, global pharmaceutical company

Over the past two years, the team has become a key partner providing thoughtful guidance and tangible deliverables on many cultural and change communication programs. On top of a strong expertise, I appreciate their ability to listen and their willingness to go the extra mile on each and every topic.

The bink team understands that culture is a key driver of business performance and the importance of change communication strategies during periods of transformation and of rapid evolution. Our work has been very successful thanks to their ability to balance strategic guidance with hands-on tactical support. The team is also very fun to work with which makes many of our challenges very enjoyable.

Chief HR and communications officer, global pharmaceutical and medical device company

I’ll never forget the day I first met the team at bink, over 15 years ago. They didn’t just listen to my ideas; they understood them and brought them to life in ways that I couldn’t have imagined. Their expertise in change, transformation and innovation made a huge difference, helping me tackle some of the toughest business challenges in biotech.

For me, bink isn’t just a team, they’re the reason my big idea became a reality.

Pharmaceutical talent and development executive

Data is king, and demonstrating the value of our efforts is essential. Bink has been invaluable in shaping our measurement strategy, in turn helping us showcase the true impact of our communications and engagement plans. Their tailored and flexible approach ensures we focus on the data that truly matters—driving insights that elevate both our work and the function as a whole.

Thanks to bink, we now have a measurement strategy that is both nimble and effective in supporting the company’s goals and objectives.

Senior director, commercial communication, global biotech

bink has been an essential partner to our Commercial organization. Their team has invested considerable time in understanding not only our business landscape but also the unique dynamics of our organization.

By leading with a strong data-driven approach, bink has enabled us to execute strategies specifically tailored to our organizational needs. They take a holistic approach to their work, taking time to measure project outcomes and highlighting opportunity areas for us when appropriate to ensure we’re constantly striving to raise the bar when it comes to the employee experience and business performance.

Senior vice president, North America division, global pharmaceutical company

Over the past two years, the team has become a key partner providing thoughtful guidance and tangible deliverables on many cultural and change communication programs. On top of a strong expertise, I appreciate their ability to listen and their willingness to go the extra mile on each and every topic.

The bink team understands that culture is a key driver of business performance and the importance of change communication strategies during periods of transformation and of rapid evolution. Our work has been very successful thanks to their ability to balance strategic guidance with hands-on tactical support. The team is also very fun to work with which makes many of our challenges very enjoyable.

Chief HR and communications officer, global pharmaceutical and medical device company

I’ll never forget the day I first met the team at bink, over 15 years ago. They didn’t just listen to my ideas; they understood them and brought them to life in ways that I couldn’t have imagined. Their expertise in change, transformation and innovation made a huge difference, helping me tackle some of the toughest business challenges in biotech.

For me, bink isn’t just a team, they’re the reason my big idea became a reality.

Pharmaceutical talent and development executive

Data is king, and demonstrating the value of our efforts is essential. Bink has been invaluable in shaping our measurement strategy, in turn helping us showcase the true impact of our communications and engagement plans. Their tailored and flexible approach ensures we focus on the data that truly matters—driving insights that elevate both our work and the function as a whole.

Thanks to bink, we now have a measurement strategy that is both nimble and effective in supporting the company’s goals and objectives.

Senior director, commercial communication, global biotech

bink has been an essential partner to our Commercial organization. Their team has invested considerable time in understanding not only our business landscape but also the unique dynamics of our organization.

By leading with a strong data-driven approach, bink has enabled us to execute strategies specifically tailored to our organizational needs. They take a holistic approach to their work, taking time to measure project outcomes and highlighting opportunity areas for us when appropriate to ensure we’re constantly striving to raise the bar when it comes to the employee experience and business performance.

Senior vice president, North America division, global pharmaceutical company

Over the past two years, the team has become a key partner providing thoughtful guidance and tangible deliverables on many cultural and change communication programs. On top of a strong expertise, I appreciate their ability to listen and their willingness to go the extra mile on each and every topic.

The bink team understands that culture is a key driver of business performance and the importance of change communication strategies during periods of transformation and of rapid evolution. Our work has been very successful thanks to their ability to balance strategic guidance with hands-on tactical support. The team is also very fun to work with which makes many of our challenges very enjoyable.

Chief HR and communications officer, global pharmaceutical and medical device company

I’ll never forget the day I first met the team at bink, over 15 years ago. They didn’t just listen to my ideas; they understood them and brought them to life in ways that I couldn’t have imagined. Their expertise in change, transformation and innovation made a huge difference, helping me tackle some of the toughest business challenges in biotech.

For me, bink isn’t just a team, they’re the reason my big idea became a reality.

Pharmaceutical talent and development executive

Data is king, and demonstrating the value of our efforts is essential. Bink has been invaluable in shaping our measurement strategy, in turn helping us showcase the true impact of our communications and engagement plans. Their tailored and flexible approach ensures we focus on the data that truly matters—driving insights that elevate both our work and the function as a whole.

Thanks to bink, we now have a measurement strategy that is both nimble and effective in supporting the company’s goals and objectives.

Senior director, commercial communication, global biotech

bink has been an essential partner to our Commercial organization. Their team has invested considerable time in understanding not only our business landscape but also the unique dynamics of our organization.

By leading with a strong data-driven approach, bink has enabled us to execute strategies specifically tailored to our organizational needs. They take a holistic approach to their work, taking time to measure project outcomes and highlighting opportunity areas for us when appropriate to ensure we’re constantly striving to raise the bar when it comes to the employee experience and business performance.

Senior vice president, North America division, global pharmaceutical company

Over the past two years, the team has become a key partner providing thoughtful guidance and tangible deliverables on many cultural and change communication programs. On top of a strong expertise, I appreciate their ability to listen and their willingness to go the extra mile on each and every topic.

The bink team understands that culture is a key driver of business performance and the importance of change communication strategies during periods of transformation and of rapid evolution. Our work has been very successful thanks to their ability to balance strategic guidance with hands-on tactical support. The team is also very fun to work with which makes many of our challenges very enjoyable.

Chief HR and communications officer, global pharmaceutical and medical device company

I’ll never forget the day I first met the team at bink, over 15 years ago. They didn’t just listen to my ideas; they understood them and brought them to life in ways that I couldn’t have imagined. Their expertise in change, transformation and innovation made a huge difference, helping me tackle some of the toughest business challenges in biotech.

For me, bink isn’t just a team, they’re the reason my big idea became a reality.

Pharmaceutical talent and development executive

Data is king, and demonstrating the value of our efforts is essential. Bink has been invaluable in shaping our measurement strategy, in turn helping us showcase the true impact of our communications and engagement plans. Their tailored and flexible approach ensures we focus on the data that truly matters—driving insights that elevate both our work and the function as a whole.

Thanks to bink, we now have a measurement strategy that is both nimble and effective in supporting the company’s goals and objectives.

Senior director, commercial communication, global biotech

bink has been an essential partner to our Commercial organization. Their team has invested considerable time in understanding not only our business landscape but also the unique dynamics of our organization.

By leading with a strong data-driven approach, bink has enabled us to execute strategies specifically tailored to our organizational needs. They take a holistic approach to their work, taking time to measure project outcomes and highlighting opportunity areas for us when appropriate to ensure we’re constantly striving to raise the bar when it comes to the employee experience and business performance.

Senior vice president, North America division, global pharmaceutical company